Understanding the RTA's Approach to Safety and Risk Management

The Roads and Transport Authority (RTA) of Dubai has established a robust framework for safety and risk management, integrating best practices that have evolved over several years. Central to this framework is the corporate strategy and governance group, which houses the safety and risk regulation and planning office. While overarching safety policies are developed at the corporate level, day-to-day safety management is executed within the quality, health, safety, and environment units of each operating entity. This decentralized approach allows for tailored safety measures that suit the specific needs of different operations.

The RTA's corporate safety and risk department oversees six crucial divisions: certification and regulation, crisis and business continuity management, policies and planning, audit and reporting, accident investigation, and enterprise risk management. This structured oversight not only facilitates comprehensive regulatory compliance but also promotes a culture of safety throughout the organization. Notably, the RTA holds BS OHSAS 18001 and ISO 14001 certifications, demonstrating its commitment to high standards in occupational health and safety as well as environmental management.

A standout feature of the RTA's safety risk management strategy is the implementation of an enterprise risk management (ERM) program. This initiative integrates risk assessment across all operational and corporate sectors, ensuring that safety considerations are harmonized with other business and operational risks. The RTA has also achieved ISO 31000 for Risk Management Systems and ISO 22399 for Incident Preparedness and Operational Continuity Management, reflecting its proactive stance in managing complex risk environments.

To enhance its operational efficiency, the RTA recently launched an online ERM system. This innovative platform allows users to identify, analyze, report, and monitor risks throughout the organization. The system generates 62 different reports, facilitating transparent communication of risk data across the RTA. By serving as a central hub for risk management, the ERM system not only streamlines safety oversight but also ensures that various types of risks are appropriately balanced.

Moreover, the RTA actively promotes safety among its contractors through various initiatives, including a safety awards program that recognizes outstanding contributions to workplace safety. This commitment to safety culture extends beyond organizational boundaries, fostering a collaborative environment where safety is prioritized at all levels.

In summary, the RTA of Dubai exemplifies a forward-thinking approach to safety and risk management. By embedding comprehensive safety practices within its operational framework, it not only enhances the safety of its transport services but also sets a benchmark for others in the industry.